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SHIPPING & RETURNS

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SHIPPING POLICY

We offer complimentary standard shipping on all orders over $100 in Australia.

 

We offer the following domestic shipping options:

Standard - $10 flat rate with delivery with Austpost.

Express - $15 priority rate with delivery with Express.

International Shipping

Based on your shipping country, the rate may be higher to include duties & taxes and will be converted to your local currency. 

The exact shipping options for your country will be presented during checkout.  International orders can experience delays, if your order has not arrived within 3 weeks of order placement, please contact us.

Delivery times vary by destination country.  Most international orders will be delivered within 4 and 21 business days of order fulfillment at our warehouse.

Order Tracking

We will send you tracking for your order.

RETURN & EXCHANGE POLICY

We do not offer refunds or exchanges, nor do we allow returns on opened or used accessories. By Beauty Buddies reserves the right to refuse any return at any time. Customers must pay for shipping returns.

 

 

We apologize that you received a damaged item. Please complete the contact us form and include a photo of your damaged item within 48 hours of receiving your product. Our customer service team will review it and get back to you.

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