
STORE POLICY
CUSTOMER CARE
Despite every effort to provide accurate images of each product's colour finish, actual colours may vary slightly, due to different device screen settings, and the various lighting in various locations. By Beauty Buddies Salon Supplies will not accept responsibility for any colour or design differences that are not factory faults. In purchasing from BBB, you agree to accept the risk that there will be a slight variation between the actual colour and hand-made ceramic designs and the representation on our website.
We are here for you. Please contact us with your queries.
WHOLESALE INQUIRIES
For all wholesale inquires please contact our wholesale team.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Afterpay
PRIVACY POLICY
Effective Date: May 2025
Last Updated: May 2025
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At By Beauty Buddies, we are committed to protecting your privacy and ensuring you have a secure experience when shopping with us online. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, social media channels, and services.
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1. What Information We Collect
We may collect the following personal information:
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Your name, shipping and billing address, email, and phone number
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Payment and order details
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Information submitted via forms, such as newsletter sign-ups or customer service inquiries
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Technical data from your visit, such as your IP address, browser type, and referring URLs
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2. How We Use Your Information
We use your personal data to:
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Process and deliver your orders
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Respond to customer service requests
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Send order confirmations, shipping updates, and transactional emails
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Send promotional emails and updates (if you've opted in)
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Run retargeting and lead generation ads on social media platforms
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Improve our website and customer experience
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3. Payment & Data Protection
All payment transactions are securely processed via trusted third-party platforms (e.g., Stripe, PayPal, or Shopify Payments). We do not store or access your credit card information directly.
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4. Marketing & Communication
If you opt in, we may send occasional emails about new product drops, limited editions, sales, or beauty tips. You can unsubscribe at any time using the link in any email or by contacting us directly.
We may also use your information to show you relevant content and ads on platforms like Facebook and Instagram via tools like Meta Pixel or email-based custom audiences.
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5. Third-Party Tools
We use trusted third-party tools to run our website and marketing:
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Website hosting & checkout systems (e.g., Shopify, Wix, ClickFunnels)
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Email marketing platforms (e.g., ConvertKit, Klaviyo)
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Chat automation (e.g., ManyChat)
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Social media platforms for ads and lead generation (e.g., Meta Ads)
These providers only access your data when necessary to perform essential functions.
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6. Cookies & Tracking
We use cookies and similar technologies to:
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Understand website usage
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Remember preferences
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Provide a more personalized experience
You may disable cookies in your browser settings if you prefer not to accept them.
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7. Your Rights
You have the right to:
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Access the data we hold about you
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Request changes or deletions of your personal information
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Opt out of marketing communications at any time
To request changes or ask questions, please contact us at:
📧 hello@bybeautybuddies.com
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8. Changes to This Policy
We may occasionally update this policy. When we do, we’ll update the “Last Updated” date above and publish the new version here.



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