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STORE POLICY

CUSTOMER CARE

Despite every effort to provide accurate images of each product's colour finish, actual colours may vary slightly, due to different device screen settings, and the various lighting in various locations. By Beauty Buddies Salon Supplies will not accept responsibility for any colour or design differences that are not factory faults. In purchasing from BBB, you agree to accept the risk that there will be a slight variation between the actual colour and hand-made ceramic designs and the representation on our website. 

We are here for you. Please contact us with your queries. 

hello@bybeautybuddies.com

WHOLESALE INQUIRIES

For all wholesale inquires please contact our wholesale team.

wholesale@bybeautybuddies.com

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Afterpay

PRIVACY POLICY

Effective Date: May 2025

Last Updated: May 2025

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At By Beauty Buddies, we are committed to protecting your privacy and ensuring you have a secure experience when shopping with us online. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, social media channels, and services.

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1. What Information We Collect

We may collect the following personal information:

  • Your name, shipping and billing address, email, and phone number

  • Payment and order details

  • Information submitted via forms, such as newsletter sign-ups or customer service inquiries

  • Technical data from your visit, such as your IP address, browser type, and referring URLs

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2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Respond to customer service requests

  • Send order confirmations, shipping updates, and transactional emails

  • Send promotional emails and updates (if you've opted in)

  • Run retargeting and lead generation ads on social media platforms

  • Improve our website and customer experience

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3. Payment & Data Protection

All payment transactions are securely processed via trusted third-party platforms (e.g., Stripe, PayPal, or Shopify Payments). We do not store or access your credit card information directly.

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4. Marketing & Communication

If you opt in, we may send occasional emails about new product drops, limited editions, sales, or beauty tips. You can unsubscribe at any time using the link in any email or by contacting us directly.

We may also use your information to show you relevant content and ads on platforms like Facebook and Instagram via tools like Meta Pixel or email-based custom audiences.

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5. Third-Party Tools

We use trusted third-party tools to run our website and marketing:

  • Website hosting & checkout systems (e.g., Shopify, Wix, ClickFunnels)

  • Email marketing platforms (e.g., ConvertKit, Klaviyo)

  • Chat automation (e.g., ManyChat)

  • Social media platforms for ads and lead generation (e.g., Meta Ads)

These providers only access your data when necessary to perform essential functions.

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6. Cookies & Tracking

We use cookies and similar technologies to:

  • Understand website usage

  • Remember preferences

  • Provide a more personalized experience
    You may disable cookies in your browser settings if you prefer not to accept them.

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7. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request changes or deletions of your personal information

  • Opt out of marketing communications at any time

To request changes or ask questions, please contact us at:
📧 hello@bybeautybuddies.com

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8. Changes to This Policy

We may occasionally update this policy. When we do, we’ll update the “Last Updated” date above and publish the new version here.

Privacy Policy
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